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Brian Pasch

Your Dealership is Under Attack So Learn How to Fight Back

Automotive Advertising Webinar

July 22, 2010 - Hosted by DealersEdge.com

Presenter: Brian Pasch


Brian Pasch CEOEver since consumers started using the Internet to find product pricing and information on cars, third party lead providers have outperformed car dealers in reaching local consumers on the Internet.

Third party lead providers have been successful in getting their automotive advertising websites in front of consumers searching on the Internet and collecting their information and car buying preferences.

In recent years, lead collectors have branched into the car inventory advertising business. Some of these models are free and others are paid services. Car dealers were not fully told what would happen when they gave their inventory to these national websites to advertise.

They were told that it was good for their business and they believed that.

Once third party websites collect consumer information, these leads are then sold to multiple car dealers. The lead distribution process negatively affects the closing ratio of third party leads because multiple dealers are competing at the same time for the buyer’s attention.

As dealers have realized that their own websites are being pushed off Google Page One for popular searches, some dealers have decided to fight back. These dealers were looking to increase first party leads and exclusive leads that will increase their closing ratios and gross profit.

However, these same dealers have found that taking on third party lead collectors and automotive advertising websites is a difficult challenge. Third party lead collectors have had a 10 year head start and their websites are highly ranked because of their age, traffic and the number of sites that link to their pages. Dealers’ biggest challenge is to find ways to increase links and traffic to their primary website.

The Attacks On Your Dealership


Third party lead collectors also have clever tactics to increase the visibility of their websites and grab leads from local consumers that are searching for a local car dealer. Some of these tactics include:
  1. Creating a business directory page for every car dealer in the United States. These optimized pages on the dealership name have lead collection forms which are sold to competitors.
  2. Establishing car dealer review program that has a review page for every car dealer in the United States. These optimized pages on the dealership name have lead collection forms and advertising from competitors.
  3. Publishing blind inventory listing pages for every car dealer in the US which appear to list cars from the dealer but in fact it lists cars from competing local car dealers.
  4. Creating website pages for every brand of car and every city in the United States which are optimized to appear when consumers type in broad searches for cars in the towns that surround a dealer’s location.
  5. Purchasing OEM keywords using Google Adwords to make their website appear to be local when in fact they are choosing keywords to benefit from local dealers advertising budgets.
  6. Advertising car dealer’s inventory and including ads from competitors and OEM’s to create multiple opportunities to capture leads and divert traffic using car dealer assets.

A car dealer’s most valuable asset is their brand name. Their business name is being used against them by third parties using clever search engine optimization strategies. For most car dealers, doing a search on their business name will reveal multiple third party lead collection websites on Google Page One.

Dealers who search for their OEM brand (make and model) and the local city name will also be shocked to see how many Adwords campaigns are targeting their store. This occurrence is not by chance and is not illegal; it’s just an eye opener on those who seek to leverage a dealer’s name and OEM brand for profit.

The second most valuable asset is a car dealer’s inventory. Dealers have been take advantage of by many so called “free” advertising websites that list car dealer inventory. These free advertising models promised greater leads and visibility for car dealers. Most have fallen far short of that promise and in fact are just generating advertising revenue for the website owner. By participating in some third party advertising models they have weakened their search dominance in their local markets.

Dealers Try To Fight Back


Dealers have resorted to Search Engine Marketing (Google Adwords) to fight back against third party lead collectors but this can be expensive in most markets. As soon as spending stops so does the dealers visibility.

Dealers have also attempted to use Search Engine Optimization (SEO) to fight back but this is a long term strategy and third party lead collectors have a head start. Dealers often abandon SEO investments because they have measured results based on changes in their rankings over 30, 60 and 90 days. A strong Automotive SEO strategy is best measured in years not months. Third party lead collectors another edge; they are counting on dealers to be inpatient with SEO because it’s their secret weapon built over the past 10 years.




What You Will Learn in the Webinar


Car dealers wanting to increase first party leads are not without hope. Brian Pasch will guide car dealers on strategies that will allow them to increase first party leads and increase the search authority of their websites.

On July 22, 2010, DealersEdge.com attendees will learn:
  1. How to identify the sources that are attacking your dealership brand and equity.
  2. Establishing processes to resolve each source of attack.
  3. How to measure the effectiveness of inventory advertising vendors that may be pushing your website off Google Page One.
  4. How to create an offense strategy to regain Page One dominance for your local markets.
  5. How to create a defensive strategy against future attacks on your brand name and the cars you sell.
  6. How to increase high quality links to your primary website to increase its search authority.
  7. How to create powerful local advertising websites for the cars that you sell to compliment sales from your primary website.

To register, click here: Dealers Edge Webinar

Webinar Bonus


Dealers interested in have their websites reviewed by Brian Pasch prior to the webinar can send their primary website names to brian@pcgdigitalmarketing.com with the subject DealersEdge Webinar Analysis. Brian and his team will review some elements of your search marketing authority and include some direct feedback prior to the webinar.

Deadline for submissions is July 19, 2010.

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Tags: advertising, automotive, car, dealer, sales, webinar

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Brian Pasch Comment by Brian Pasch on July 10, 2010 at 12:43pm
@Phil
You are correct in that we can identify new advertising tools that are dealer centric and that provide new weapons in a dealer's advertising arsenal. Also, with social media becoming a primary channel for consumer communications, dealers need to provide similar tools and experiences for consumers when they shop for car.

Please pass the word on this very important topic because dealer's are under attack. Most just don't realize it and that's exactly what some companies would like to be kept secret.
Philip Zelinger Comment by Philip Zelinger on July 10, 2010 at 11:01am
Hi Brian,

I enjoyed your last webinar with a similar focus on Third Party Lead providers and inventory aggregators vs. home grown auto dealer online marketing investments and I look forward to supporting you on this one. After all, what are friends for!

As you explained, many dealers have delegated their responsibility to build and promote their virtual showrooms on the Internet Super Highway to third party platforms. As with most areas of day to day operations it is critical to know what to delegate and what to do. Previously, decisions to outsource developing leads and/or online inventory marketing was justified based on the dealer's fear and/or ignorance of the Internet, their inability to manage and monitor online investments and in some cases their presumption that they lack the staff and/or in-house resources. Frankly, more often than not it was/is a case of poorly structured sales/service departmenets and/or old school advertising agencies that prioritized ther own radio/TV/print production profits and media commissions over the best interests of their auto dealer clients.

I plan to listen and learn from you -- once again -- so I can presume to continue to teach to me and mine. Given today's shrinking sales volume and reduced profit margins it is critical that dealers control -- or at least involve in and understand -- their own S.E.O./ S.E.M. and basic concepts, practices and processes that support their investment in their virtual showrooms.

As you pointed out in your last webinar, there are new inventory based marketing platforms out there that understand their role in supporting their auto dealer clients vs. competing with them. I anticipate that we will also learn about these solutions that provide not only free listings -- but free leads -- with the value added being provided in the form of enhanced market analytics and customer intelligence along with leveraged access to the newest customer centric online media -- social media -- that allows the customer to do the work for the dealer. Of course there are also other online marketing platforms with a similar priority for the dealers best interets -- like your own Automotive Advertising Network ,(AAN), that warrant special mention on your webinar which I am also anxious to get an update on,

Again, what are friends -- and BPC webinars for!

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