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Mitchell Brenner

Is my competitor going too far or are we not going far enough?

I love competition! It makes me, and hopefully my dealership, better as
it keeps you on your toes to keep thinking outside the box and come up
with unique and interesting ideas. We all use SEM and SEO to get the
jump on our competition and I for one would never begrudge a dealership
for bettering me. I will, however, try to one up them next time.

I also believe the expression All is fair in love and the car business
is not true. I have always tried to do things on the up and up with fair
competition without resorting to untruths. There is a dealer in our
market that I feel is operating in a less than ethical way and I'm
curious how everyone else feels. Is what they're doing part of the game
or is it just over the line.

What they are doing is getting P.O. Boxes in our immediate area, (Our
Area Of Responsibility as Acura puts it) and putting up false Google Map
locations (Their Princeton location is smack in the middle of Princeton
University). We've tried diplomatic ways to get them to stop to no
avail. They had pulled it down for a few months but now they're back
with force.

Is this fair business practice or over the line? If fair, then should I
begin a war they can't win or, maintain my dignity and fight unfair with
fair?

Any thoughts would be appreciated.

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Mitchell Brenner Comment by Mitchell Brenner on May 26, 2010 at 2:55pm


I don't know where else to turn so if there's anyone out there that is outraged by these type of business practices I have no problem with you letting this dealership know!

http://www.google.com/search?aq=f&sourceid=chrome&ie=UTF-8&...
Brian Pasch Comment by Brian Pasch on May 1, 2010 at 9:45am
Here is an unconventional approach. Send the owner and GM a registered letter advising them of this practice and that they should take down the maps. Insert your press release which documents how people scam Google Maps. Use this dealer as an example and clearly state that this is a violation of Google TOS and that the dealer continues shady marketing tactics. Give them 2 weeks to respond before launching the press release.

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