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Brian Pasch

FourSquare.com is Maturing - Are You Using Location Based Marketing?

GPS enabled mobile apps are changing the way in which consumers leverage social media and one fast growing application is FourSquare.com.


This week FourSquare.com announced that it will be offering business owners business intelligence tools which would show them who is "checking in" to their business and how to market to their local visitors. The data set will be very interesting to analyze.


A sample screen shot below is a teaser of what is to come. Think of it as Google Analytics for location based digital marketing.


vits-foursquareanalytics-custom2

I'm Addicted to FourSquare.com

I've been actively using FourSquare and I have to admit I'm becoming an addict. I don't mind that my trail of places I visit are recorded for my followers to see. This trail can also be automatically posted to Twitter and Facebook.


Here is an example of how FourSquare.com recorded my path over the past two days:


four-square-path

However, I have been trying to figure out how this can be leveraged to assist business owners grow their brand awareness and sales. The opportunities got a bit clearer in the past week with the FourSquare business toolkit announcement and something that caught my eye last week in regards to FourSquare advertising.


I was checking into a local eatery in Red Bank New Jersey when a message appeared on FourSquare telling me that a business around the corner had a special offer if I checked in there. I stared at the iPhone because I never saw FourSquare upselling me, like a PayPerClick ad does on a Google SERP.


FourSquare knew my exact location and told me that some business nearby wanted me to take advantage of a special offer. Now, the lights started to go off in my head. If businesses can target consumers that are close to their store, can ads draw them in due to their close proximity?


If a 2 for 1 dinner ad popped up when I was shopping at a store in Red Bank at 6 pm, would I be more inclined to dine at the restaurant that knew I was nearby and created a compelling offer?

FourSquare.com For Car Dealers

So how does this relate to the automotive industry? The answer is that its too early to tell but the possibilities are endless.


Would a discount oil change offer draw in customers to a dealership that was located near an active mall? Since car dealers are often grouped in an "Automotive Mile", could you cross sell a consumer who checks into a competing dealer with an advertisement that says that you'll beat any local dealer price by $200? Would that savings make them drive a few blocks away and save?


And on the guerilla warfare angle, will dealers "Check-in" to competing dealers FourSquare pages and add cross-selling messages?


So, keep an eye out for the evolution of GPS enable, located base applications for mobile phones that can be leveraged to expand your online brand awareness.


Next time you check in to Newark Airport, you may be reminded who is the best Digital Marketing Company in New Jersey. :)

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Tags: foursquare.com, location based marketing

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Brian Pasch Comment by Brian Pasch on March 29, 2010 at 11:21pm
@Patrick
You point is on target. My FourSquare updates do not go to my "automotiveseo" twitter account. They go to my personal twitter account. I don't feel that my business followers need that level of intimacy.
Patrick Workman Comment by Patrick Workman on March 29, 2010 at 8:32pm
I believe that foursquare (along with Gowalla and other geo-location based platforms) offer a new frontier for dealership advertising. Being able to hyper-target messaging to consumers that are literally in your backyard is what marketers have been dreaming of since the dawn of promotion.

The only disadvantage I see in foursquare is how it is cross pollinating content across platforms. Over the past 2 weeks, I've hidden the Newsfeed and unfollowed friends and businesses on Facebook and Twitter that tend to 'Overshare' where they are. If you're eating at your favorite restaurant and check in because you want your peer group to 'Try the BBQ Ribs!' that's one thing. Letting everyone know that you're going to Best Buy for the 4th time in 5 days is a completely different story.

Relevancy wins in the game of content. If you're using foursquare for your business, make sure the message is consistent with what your customers expect and at a frequency that is manageable!

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