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New 2011 Cobalt Study Reveals Top Five Lead-Handling Best Practices Needed

New 2011 Cobalt Study Reveals Top Five Lead-Handling Best Practices NeededBy, Todd LangePerformance Improvement Consultant @ ADP / Cobalt When was the last time you did an email Mystery Shop of your own Internet Department? If you have, did you feel like the response was informative, polite and urgent? Did you feel like the value portrayed in the response made you strongly consider the dealership as a place with whom to do business? Did you then receive a follow-up phone call? If the answer to…See More

Feb 7

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Feb 6

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How did you hear about this website?: Work Colleagues

What Company Do You Work For: Cobalt / ADP

What Is Your Title: Performance Improvement Consultant

Verify Your Not A Spammer: What is 5 + 2?: 7

Are you working in the Automotive Industry?: Yes

Why do you want to join this community?: Brian's Reach and Knowledge

Todd Lange's Blog

New 2011 Cobalt Study Reveals Top Five Lead-Handling Best Practices Needed

Posted on February 7, 2012 at 9:50am 0 Comments 0 Likes

New 2011 Cobalt Study Reveals Top Five Lead-Handling Best Practices Needed

By, Todd Lange

Performance Improvement Consultant @ ADP / Cobalt

When was the last time you did an email Mystery Shop of your own Internet Department? If you have, did you feel like the response was informative, polite and urgent? Did you feel like the value portrayed in the response made you strongly consider the dealership as a place with whom to do…

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