Glenn Pasch's Page

I know that sounds like an odd mantra to follow, but it depends on how you view failure. In your company is failure viewed as a disaster or as an opportunity for training?

Every time we try something new, failure is going to be a part of it.

We start off with great expectations and plans, we focus on a new job or a new idea and everyone is excited. But through trial and error, we find what works and what doesn’t. And what exactly is trial and error?
Failure.

… Continue

As a manager of a sales team or a team of supervisors, there will be a time when you need to bring a new member to the team. You have cut the pile of candidates and resumes down to the final few.

What criteria should you follow when you pick up the phone and call someone to offer the job?

A lot is going to depend on the makeup of your team. BUT more importantly, it will also depend on how you RUN your team. Are you a hands-on and structured supervisor, do you deliver consisten… Continue

… Continue

I just got back from the 8th Digital Dealer Conference in Orlando and what an exciting time. Being my first conference I did not know what to expect but I was surprised to see how welcomed I was and meeting people with such a desire to learn about new things happening in the business.

Many people stared at the button I was wearing, asking you to “Ask Me about How To Improve Performance”. No, it does not have anything to do with a little blue pill. But for those who asked, and even thos… Continue