I was having lunch with a friend who is the National Sales Manager for his company and we were discussing the areas of his business that he wants to improve. I uncovered a common structural flaw that his company has that many dealerships also have. Not all of the processes for employee job responsibilities are written out. Employees rely on their own notes (if they take any) and the
training is delivered by whomever the GM or Site director has was available at the…
Encourage Your Employees to Fail
I know that sounds like an odd mantra to follow, but it depends on how you view failure. In your company is failure viewed as a disaster or as an opportunity for training?Every time we try something new, failure is going to be a part of it.We start off with great expectations and plans, we focus on a new job or a new idea and everyone is excited. But through trial and error, we find what works and what doesn’t. And what exactly is trial and error?Failure.If your company focuses on failure as a…See More
